Reservation: You must reserve the the spot of cleasses you would like to take. You may reserve through our Schedule, StudioBookings Mobile App or StudioBookings Website. You may also make the reservation in-person. If you need to cancel, you must do so at least 4 hours before that class begins. Please refer to our cancellation and no-show policies below for further information. Please also have the email “reminders & notifications” turned on to receive correspondence on the class you are attending. This will also assure you get notification should we need to cancel the class.

Cancellations: You must cancel your class reservation at least 4 hours or more prior to scheduled class start time in order to un-reserve your spot and have the credit returned to your account.

Late Cancellations: If you cancel your reservation less than 4 hours prior to class start time, you will be charged $5.00 late cancellation fee. If you hold a Class Package, class credit will only be returned to your account after the late cancellation fee is paid. Your account will be placed into on-hold status which means you could not book for any further classes until late cancellation fee is paid. This fee applies to your credit card on file or added as a negative balance on your account. No exceptions.

No-Shows:

For Single Drop-In Classes and Class Packages:

If you do not show up to class and do not cancel, your class will be deducted from your account.

For Unlimited Memberships:

If you do not show up to class and do not cancel, you will be charged a no-show fee of $10.00. Your account will be placed into on-hold status which means you could not book for any further classes until no-show fee is paid. no-show fee applies to your credit card on file or added as a negative balance on your account. No exceptions.

It would be unfair to a fellow yogi who may have wanted to take a class and the spot was held; And it’s good karma.

Wait-listing:
Wait-listing allows yogis to wait for a class opening when a class is full in the event another student cancels. It’s highly recommended that you have notification enabled in StudioBookings to receive waitlist notifications via email. Such messages are not sent by text.

Wait-listing to a full class is on first-come-first-serve basis. If you plan NOT to attend after wait-listing or after gaining a spot, please remove yourself from the waitlist or cancel the reservation as soon as possible as a courtesy to other yogis who may also be waiting for a spot opening. Other yogis would greatly appreciate it, and you will as well. If you have added yourself into a waitlist for a class which is full, and gain a spot when another student cancels, we may consider this a standard reservation and all reservation no-show or late-cancellation policies may apply.

Class Pass Terms: All class passes are non-transferable, non-exchangeable and non-refundable and are valid for 1 year from the date of purchase. Any classes not used in duration (before expiration date) assigned are forfeit. No exceptions.

Unlimited Passes Terms: Unlimited Passes are non-transferable, non-exchangeable and non-refundable. No extension can be made unless classes are cancelled by studio. In such case, an extension equals to the days affected will be added to member’s account at the end of current pass valid period (e.g., Studio closed for 3 dyas due to power outage, an 3 days extension will be added to unlimited pass holders’ account). No extension will be provided in case of members cannot attend classes due to their own reasons or classes are cancelled due to the act of God. No exceptions.

Auto Renew Terms: When you sign up for our monthly Auto-Renew membership, your credit card will be charged on the same date each month. Monthly Auto-Renew Members require 3 months minimum payment before cancellation can be granted.  Auto-Renew members must give at least 3 business days written notice to cancel or suspend a membership. No extension can be made in any circumstance. In the case that classes are cancelled by studio, a times pass equals to the days affected will be added to member’s account (e.g., Studio closed for 3 dyas due to power outage, an 3 times class pass will be added to auto-renew pass holders’ account). No extension will be provided in case of members cannot attend classes due to their own reasons or classes are cancelled due to the act of God. No exceptions.

Refund: No Refund. No exceptions.

Frequently Asked Questions